English
Shopping Cart £0.00

You have no items in your shopping cart.

Designer Outlet Clothing Sales

UK Customers on sale price and extra discounted items: Fashionista-Outlet will refund your courier items for the full invoice, excluding the return fee or you can send it back to us with your preferred delivery company. Customers should request, via email, to return items within 7 days of receipt, from any address of the customer’s choice. International customers, send an email to  returns@fashionista-outlet.com  and state the reson for return. Please note: International Returns outside the UK will have to be paid by the customer. Fashionista-Outlet is not liable to pay for these returns. Only the cost of the item will be refunded excluding the delivery cost.UK Customers on full price and discounted items: International customers, send an email to returns@fashionista-outlet.com and state the reason for return. Fashionista-Outlet is not liable to pay for these returns. Only the cost of the item will be refunded excluding the delivery cost.

Same Day Delivery Returns: Customers will have to pay for their item to be returned back to Fashionista-Outlet. Fashionista-Outlet is not liable to pay for these returns. Customers should request, via email, to return items within 7 days of receipt, from any address of the customer’s choice. International Returns outside the UK will have to be paid by the customer. Fashionista-Outlet is not liable to pay for these returns. Only the cost of the item will be refunded excluding the delivery cost.

International Customers: All international customers may return items for a full refund*. Customers must request via email to return items within 7 days of receipt and should be returned to the address below. We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. For your own protection we recommend you use a reliable and trust worthy delivery services that insures you for the value of your goods.

*Please note: International Returns outside the UK will have to be paid by the customer. Fashionista-Outlet is not liable to pay for these returns. Only the cost of the item will be refunded excluding the delivery cost.

*If a customer has purchased an item at a discounted price, and on return it returns to its original price only the discounted price will be refunded.

UK and International Customers: Please note that any items purchased from our 'Flash Sale' and 'Clearance' categories are only eligible for a refund or exchange in the event that the item is faulty. We apologise for any inconvenience.

 

Address for Returns

Fashionista-Outlet Ltd

SOUTH PARK STUDIOS
88 Peterborough Road
SW6 3HH
London

 

For further enquiries about returns please send an email to returns@fashionista-outlet.com

Receiving a Refund

  • Your refund will be credited back to the original purchaser’s credit/debit card. This will exclude shipping costs used to deliver the item to you.
  • If your order has been sent to a destination within the EU, full price order will be refunded, excluding shipping cost. Outside the EU, customs duties and sales taxes are non refundable by Fashionista-Outlet.
  • Please note card refunds can take up to 30 days to complete, depending on the banks processing time. This can vary between card issuers, and unfortunately we are unable to influence this.
  • Please note if goods are received damaged or faulty a refund will be granted at our discretion
  • Items should be returned to us new, unused and with all Fashionista-Outlet and designer garment tags still attached. Returns that are damaged, soiled or altered will not be refunded.
  • Where provided, designer packaging such as authenticity cards, bags and tags should be included with your return
  • All items should be returned within 14 days of receiving your email request
  • Returns made after these time frames may be accepted at the discretion of Fashionista-Outlet. 
  • Returning Shoes – All shoes must be tried on a carpeted surface before wear. Shoes should be returned unmarked in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without boxes or in damaged boxes may not be accepted and therefore a refund will be granted subject to our discretion

Please email returns@fashionista-outlet.com if any of your purchases were delivered without a Fashionista-Outlet tag.

Colours

Every reasonable care and attention has been taken to ensure that all the descriptions and colours of our products that appear on Fashionista-Outlet are accurate. However, all measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. We make no warranties (whether express or implied) in relation to the accuracy of such information. Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our cancellation policy.

If you have any questions regarding the returns policy or about refunds please email 
returns@fashionista-outlet.com